Subject: Tech Support Candidate - Shadab Ahmad Shadab
From: Shadab Ahmad Shadab <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 2 Feb 2022 10:44:35 -0500

| | Tech Support Test

Name | Shadab Ahmad Shadab
E-mail | [email-masked]
Phone Number | (211011) 7080156455
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Allahabad
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Hardware - Basic
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Airports Authority of India | Technician | 01/01/2021 | 25000
Previous Employer 1 | UPPCL | Intern technical trainee | 15/07/2016 | 15000
Previous Employer 2 | NA | NA | NA | NA

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

Step1-First I will check internet connection.
Step2-If internet is working properly then I will restart my computer.
Step3-After restarting the computer I will again browse website.
Step4-If at this time I will again not able to browse website then I will try to browse from other web browser like mozilla firefox or Internet explorer.
Step5- If i am still not able to browse the website then I will check the error code which is displayed on my computer screen.
Step6-Acccording to error code I will resolve the problem with the help of other resources.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

Step1-Turn on bluetooth.
Step2-Turn on mobile phone bluetooth.
Step3-Search and pair device.

What according to you makes you a good candidate for customer service or technical support job? | I have technical problem solving skill.I have good communication Skill.I like to solve technical problem as my passion.I never quit.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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