Subject: Tech Support Candidate - Anshul Kumar
From: Anshul Kumar <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 27 Jan 2022 00:15:36 -0500

| | Tech Support Test

Name | Anshul Kumar
E-mail | [email-masked]
Phone Number | (+91) 9654909466
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | New Delhi
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | MS Windows - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Na | Na | Na | Na
Previous Employer 1 | Na | Na | Na | Na
Previous Employer 2 | Na | Na | Na | Na

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

*clear cache memory
*Restart the internet browser.

If in case the error still persist:
*Check the internet connectivity,
*Reboot the router
*Check the internet connection
*Retry reloading the webpage

Please list the steps to connect a Bluetooth speaker to your mobile phone.

*toggle on bluetooth speaker
*Make the mobile device visible to nearby devices
*Punch in the pairing id
*Connection established

What according to you makes you a good candidate for customer service or technical support job? | In my knowledge, my technical skills are already pretty good. With proper training, my skills would be polished further and i would be a better employee at technical customer service.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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