Subject: Tech Support Candidate - Sachin Bhati
From: Sachin Bhati <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 26 Jan 2022 01:40:25 -0500

| | Tech Support Test

Name | Sachin Bhati
E-mail | [email-masked]
Phone Number | (110084) 9958160762
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Centra district
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | Networking - basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | VIVOMOBILEINDIAPVTLT | Engineer 2 | When I wish | 33000
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Used a case management tool

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

Firstly, I will check connection with internet,
then internet is working or not,
Or else delete cache memory of the brower

Please list the steps to connect a Bluetooth speaker to your mobile phone.

Switch on bluetooths of both the devices',
in phones setting, will try to find name of Bluetooth speaker to set up a connection.
Confirm the connection from my phone to the pop up message for connection

What according to you makes you a good candidate for customer service or technical support job? | I love to solve problems because that teaches most.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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