Subject: Tech Support Candidate - Kamlesh Kumar
From: Kamlesh Kumar <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 25 Jan 2022 03:14:19 -0500

| | Tech Support Test

Name | Kamlesh Kumar
E-mail | [email-masked]
Phone Number | (91) 8708161276
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Noida sector 44
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | Software and Hardware Support

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Awapal solution Pvt Ltd | Technical support executive | 31 Dec 2021 | 22K
Previous Employer 1 | Ngx Technologies pvt ltd | Sales and Support | 20march 2020 | 17K
Previous Employer 2 | Scotland India ltd | Pre sales and Support | 18 Jan 2019 | 13k

In your past experience you have (select all that applies) | Interacted with Domestic customers on Phone

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

1- Checked domain url
2- Checkedinternet connection is ok or not.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

1- switch on Bluetooth speaker
2- enables in mobile phone
3- search device which You connect.
4. Pair with device code

What according to you makes you a good candidate for customer service or technical support job?

According to me My previous job experience is in technical support In hardware and software.
So I am good for customer service and technical support job.

On a scale of 1 - 5 please rate your fluency in spoken English | 4

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