Subject: Tech Support Candidate - Raj shekhar
From: Raj shekhar <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 25 Jan 2022 02:19:51 -0500

| | Tech Support Test

Name | Raj shekhar
E-mail | [email-masked]
Phone Number | (+91) 8210528703
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Mandawali west vinod nagar delhi
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Networking - basic
Hardware - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Acute I | IT Engineer | Present | 20
Previous Employer 1 | Agoora Smart Solution pvt ltd | NOC Engineer | 22 Dec 2021 | 12
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

First we close the browser and check.
If still not working then clean the browser history and recheck.
If still not resolved raised this concerned to IT support Team.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

Go to setting search bluetooth.
Then click on scan new device and select our device.

What according to you makes you a good candidate for customer service or technical support job? | My skills and experience related to technical support makes me fit for technical support
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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