Subject: Tech Support Candidate - FAHIMUDDIN KHAN
From: FAHIMUDDIN KHAN <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 25 Jan 2022 01:48:54 -0500

| | Tech Support Test

Name | FAHIMUDDIN KHAN
E-mail | [email-masked]
Phone Number | (708) 4628684
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | MANKAPUR DISTT.GONDA
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | Networking - basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | | | |
Previous Employer 1 | TELEYSIA NETWORKS | RADIO FREQUENCY ENGINEER | JANUARY2016 | 10000 PER MONTH
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Interacted with Domestic customers on Phone

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

1.click on the menu button and select settings.
2.In the generalpanel,go down to the network setting
3.click setting the connection setting dialog will open.
4.change the proxy setting
5.close the connection setting dialog

Please list the steps to connect a Bluetooth speaker to your mobile phone.

1. swipe down from the top of the screen
2.touch and hold bluetooth.
3.tap pair new device.
4.tap the name of the bluetooth device you want to pair with your device.

What according to you makes you a good candidate for customer service or technical support job?

1.Show willingness to help.
2.Quick  response
3.We identified customer need & wants, keep always smiling
4.Attitude
5.well dress
6.given proper to the point  answer
7.always work positive
8. time management
9.flexible
10.organize work

On a scale of 1 - 5 please rate your fluency in spoken English | 3

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