Subject: Tech Support Candidate - Supriya Singh
From: Supriya Singh <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 22 Jan 2022 03:16:34 -0500

| | Tech Support Test

Name | Supriya Singh
E-mail | [email-masked]
Phone Number | (91) 6388938274
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Lucknow
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
Linux
Networking - basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | ISRO | Apprentice trainee | 25Jan2022 | 9000
Previous Employer 1 | Impact infotech pvt Ltd | Help desk | 22jan2021 | 13000
Previous Employer 2 | Onwards e service pvt Ltd | Call coordinator | 20June2020 | 13000

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with customers over Email

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

It depends on errors.
1.Might be Possible network error
2.Website not working.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

1.First on  Bluetooth device of our mobile phone and speaker
2.make pair with there id

What according to you makes you a good candidate for customer service or technical support job? | Both
On a scale of 1 - 5 please rate your fluency in spoken English | 1

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