Subject: RE: Wrong group - EPOS Enterprise
From: "Josephine Veena Dorairaj (JVDO)" <[email-masked]>
To: Ashish Dabral <[email-masked]>
Cc: "Heta Nyrhinen (HNYR)" <[email-masked]>, "Daisuke Murata (DIUM)" <[email-masked]>
Date: Wed, 19 Jan 2022 10:19:43 +0000

Hi Ashish,

These are assigned to me in wrong groups by Josie Lau, could you please inform the agents not to assign tickets directly to me without a prior discussion with me.

Venlig hilsen / Best regards
Josephine Veena Dorairaj
Technical Support Specialist, Global Support and Services
+45 21684511
EPOS Group A/S · Industriparken 27 · DK-2750 Ballerup · Denmark
<http://www.eposaudio.com/b20>
eposaudio.com<https://www.eposaudio.com/> · Follow us here
<https://www.facebook.com/eposaudiogaming>   <https://twitter.com/eposaudiogaming>    <https://www.linkedin.com/company/eposaudio>    <https://www.instagram.com/eposaudiogaming>    <https://www.youtube.com/eposgaming>

From: Daisuke Murata (DIUM) <[email-masked]>
Sent: 19. januar 2022 11:05
To: Ashish Dabral <[email-masked]>; Josephine Veena Dorairaj (JVDO) <[email-masked]>
Cc: Heta Nyrhinen (HNYR) <[email-masked]>
Subject: RE: Wrong group - EPOS Enterprise

Hi Ashish,

Sorry for the trouble. Have updated now.

Daisuke

From: Ashish Dabral <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, January 19, 2022 6:54 PM
To: Daisuke Murata (DIUM) <[email-masked]<mailto:[email-masked]>>; Josephine Veena Dorairaj (JVDO) <[email-masked]<mailto:[email-masked]>>
Cc: Heta Nyrhinen (HNYR) <[email-masked]<mailto:[email-masked]>>
Subject: Wrong group - EPOS Enterprise

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Hello Team,

These tickets are under the wrong group name. Could you please fix them before they get closed?

Id
Subject
Assignee
Created at
Updated at
Quality ID [txt]
Country [list]
Due date
195452
GSP Series, Product information
Josephine Veena
12-01-2022 05:49
18-01-2022 10:01
'-
APAC::China
196679
PC 8.2 USB, SC 165 USB, pre-sales information
Daisuke Murata
18-01-2022 06:21
18-01-2022 14:01
'-
APAC::Japan
196732
Gaming series, Product information
Josephine Veena
18-01-2022 08:12
18-01-2022 09:44
'-
APAC::China

Regards,
Ashish Dabral