Subject: Noise Cancellation & Other Queries
From: Abhishek Kumar <[email-masked]>
To: Jonathon Segars <[email-masked]>
Cc: Julia Brasfield <[email-masked]>, saurabh <[email-masked]>, deeksha <[email-masked]>, Ashish Dabral <[email-masked]>, Jennifer <[email-masked]>
Date: Mon, 17 Jan 2022 09:48:52 -0700 (MST)

Hi Jonathon 

The "Barge-Ins" and "Whisper" options are now working perfectly. Sincere Thanks for your efforts. 
We need some help for the following: 

    1. How do we set-up/configure noise cancellation on 3CX? We were unable to find an option. We tried using Krisp for noise cancellation in some cases but it does not seem to work with 3CX. Is there a particular headset model that 3CX recommends? 
    2. Do we have a voicemailbox configured? How do we access it? The option on the 3CX softphone returned a blank page/non-responsive for the agents. Are we doing it wrong or is there some setup that's needed? 

Regards 

Abhishek Kumar 
Service Delivery Manager 
LiveSalesman