Subject: Tech Support Candidate - Ajay Pal
From: Ajay Pal <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 17 Jan 2022 05:12:23 -0500

| | Tech Support Test

Name | Ajay Pal
E-mail | [email-masked]
Phone Number | (+91) 7982230671
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Mahipalpur Delhi
Which best describes your Technical Support capabilities | I've worked in Level 2 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
MacOS
Networking - basic
Networking - advance
Hardware - Basic
Hardware - Advanced
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Hitachi System Micro Clinic Pvt. Ltd. | Desktop support | | 23000
Previous Employer 1 | Collabera Technology Pvt. Ltd. | IT support Enginer | | 22000
Previous Employer 2 | CMS it services pvt. ltd | IT support Engineer | | 18000

In your past experience you have (select all that applies) | Used a case management tool
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | What is error, according error trouble shoot.
Please list the steps to connect a Bluetooth speaker to your mobile phone. | Speaker power on and bluetooth open, and search the mobile phone speaker bluetooth name after that connect
What according to you makes you a good candidate for customer service or technical support job? | I will try to customer happy with me.
On a scale of 1 - 5 please rate your fluency in spoken English | 2

| |