Subject: Tech Support Candidate - Nishant Patel
From: Nishant Patel <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 17 Jan 2022 04:58:15 -0500

| | Tech Support Test

Name | Nishant Patel
E-mail | [email-masked]
Phone Number | (+91) 7984155318
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | NAVSARI
Which best describes your Technical Support capabilities | I've worked in Level 2 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Networking - basic
Networking - advance
Hardware - Basic
Hardware - Advanced
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | L&T hydrocarbon engineering LTD | Help desk support engineer | | 20,000
Previous Employer 1 | Renu communication | Team Leader | 2018 | 16,000
Previous Employer 2 | Hathway broadband | Computer engineer | 03/05/2017 | 14,000

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with International customers on Phone
Interacted with customers over Live Chat
Used a case management tool

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | Punjab To Vote On Feb 20 Instead Of Feb 14, As Originally Scheduled
Please list the steps to connect a Bluetooth speaker to your mobile phone. | First step is go to settings in our phone and after select blutooth device and click on blutooth on.
What according to you makes you a good candidate for customer service or technical support job? | Knowledgeable person
On a scale of 1 - 5 please rate your fluency in spoken English | 2

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