Subject: Tech Support Candidate - aquib khan
From: aquib khan <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 15 Jan 2022 03:07:07 -0500

| | Tech Support Test

Name | aquib khan
E-mail | [email-masked]
Phone Number | (202001) 8433116223
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Aligarh
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | MS Windows - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | | | |
Previous Employer 1 | HMA | Quality officer | 7-10-2021 | 35000
Previous Employer 2 | Allanasons private limited | Quality officer | 25-7-2018 | 22000

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | Many basic problems can be solved simply by restarting your device.... second time we check that internet connection working properly or not
Please list the steps to connect a Bluetooth speaker to your mobile phone. | Firstly swipe down from top of the screen and then touch and hold blutooth after that tap on the paire device and then tap of the name of paired device which you want to  connect with your device

What according to you makes you a good candidate for customer service or technical support job?

My attitude, passion and ability to listen. To deal with customers you need to be assertive and a problem solver....
Show willingness to help,show to customers that you understand their frustrations

On a scale of 1 - 5 please rate your fluency in spoken English | 3

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