Subject: Tech Support Candidate - Ram Sooraj
From: Ram Sooraj <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 14 Jan 2022 10:40:26 -0500

| | Tech Support Test

Name | Ram Sooraj
E-mail | [email-masked]
Phone Number | (91) 9779841218
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Noida, sector 44
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

Networking - basic
Hardware - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Na | Na | Na | Na
Previous Employer 1 | Na | Na | Na | Na
Previous Employer 2 | Na | Na | Na | Na

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with customers over Email

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

There may be LAN network problem, I will chake
Straight or cross cabel that are connect with CPU.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

1-first of all i will on speaker, then I will on Bluetooth mode in speaker.

2-from mobile side I will go mobile setting than Bluetooth, than i will on Bluetooth, than available devices.

What according to you makes you a good candidate for customer service or technical support job? | I can both job
On a scale of 1 - 5 please rate your fluency in spoken English | 2

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