Subject: Tech Support Candidate - SUNIL KUMAR
From: SUNIL KUMAR <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 14 Jan 2022 09:32:05 -0500

| | Tech Support Test

Name | SUNIL KUMAR
E-mail | [email-masked]
Phone Number | (91) 9506619762
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Sec 123 Noida
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Networking - basic
Hardware - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Wealth clinic | Excutive telecom | 1 year | 18000
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Used a case management tool

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | First of all i have doing refresh the page two or three time then after that also getting error then go to history section and clear the all  history and after that open the website www.ndtv.com on our browser.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

First of all ON the power button of Bluetooth speaker
Open the blutooth on our phone and after that pairing of blutooth speaker.

What according to you makes you a good candidate for customer service or technical support job? | Those condidate have good communication skills and quick understanding the question of customer and solve it
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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