Subject: Tech Support Candidate - mohammad shahzeb
From: mohammad shahzeb <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 12 Jan 2022 03:24:46 -0500

| | Tech Support Test

Name | mohammad shahzeb
E-mail | [email-masked]
Phone Number | (+91) 8406959111
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | ranchi
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Networking - basic
Hardware - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | na | na | na | na
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

step 1  i will cheak the gateway ip is correct or not in device

step 2 reboot the system

step 3 cheak inbound and outbound traffic in pc

Please list the steps to connect a Bluetooth speaker to your mobile phone.

step 1 open the hostspot of bluetooth speaker

step 2 find the device in wifi list which user i want to connect

step 3 inter password of that wifi id

What according to you makes you a good candidate for customer service or technical support job? | should have basic concept/understanding of techical stuff
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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