Subject: Tech Support Candidate - Kamlesh Kumar
From: Kamlesh Kumar <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 11 Jan 2022 10:47:47 -0500

| | Tech Support Test

Name | Kamlesh Kumar
E-mail | [email-masked]
Phone Number | (91) 8708161273
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Noida sector 44
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

Hardware - Basic
Software support

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Awapal solution pvt.ltd | Customer support executive | 31 December 2021 | 22k
Previous Employer 1 | Ayushi Hygiene & care pvt Ltd | Zonal Executive | 1 Aug 2021 | 15k
Previous Employer 2 | Ngx Technologies pvt. Ltd | Service Engineee | 20 March 2020 | 17k

In your past experience you have (select all that applies) | Interacted with Domestic customers on Phone

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

Firstly Checked name of website is correct or not.
checked your internet connection is working properly or not.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

On your Bluetooth in mobile phone also on your speaker Bluetooth.
Go search option in mobile phone Bluetooth and pair with Bluetooth speaker.

What according to you makes you a good candidate for customer service or technical support job? | According to me make me a good candidate for technical support because Mostly time of my work job, I have talked with the customer through phone ,face to face and coordinate with them , given them solutions of their problem.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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