Subject: Tech Support Candidate - Sharfuddin Siddeequi
From: Sharfuddin Siddeequi <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 10 Jan 2022 11:04:13 -0500

| | Tech Support Test

Name | Sharfuddin Siddeequi
E-mail | [email-masked]
Phone Number | (91) 9792943102
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Kanpur
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

Linux
Networking - basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Omc power private limited | Cluster business head | Till now | 22000 rs
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with International customers on Phone
Interacted with customers over Email
Interacted with customers over Live Chat

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | Refresh and serch again
Please list the steps to connect a Bluetooth speaker to your mobile phone. | Open Bluetooth in phone & speaker both and then search for new connection and then pair  and connect the Bluetooth
What according to you makes you a good candidate for customer service or technical support job? | Good network
On a scale of 1 - 5 please rate your fluency in spoken English | 1

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