Subject: Tech Support Candidate - Rohit Singh
From: Rohit Singh <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 10 Jan 2022 08:51:55 -0500

| | Tech Support Test

Name | Rohit Singh
E-mail | [email-masked]
Phone Number | (91) 8318031383
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Hathras
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | Networking - basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Tech mahindra | Tech support | Currenlty working | 26k
Previous Employer 1 | Concentrix | Associate | 20th september 2020 |
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Interacted with customers over Live Chat
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | I will make sure, I have a active internet connection
Please list the steps to connect a Bluetooth speaker to your mobile phone. | First, I will turn on the bluetooth on my speakers and my phone as well. After that I will search for tha speaker’s name on my phone’s bluetooth then will click on it to pair it
What according to you makes you a good candidate for customer service or technical support job? | Issue resolving
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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