Subject: Tech Support Candidate - Sahil Katiyar
From: Sahil Katiyar <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 10 Jan 2022 07:53:03 -0500

| | Tech Support Test

Name | Sahil Katiyar
E-mail | [email-masked]
Phone Number | (+91) 6388918455
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | KANPUR nager,Utter pradesh
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Linux
Networking - basic
Hardware - Basic
Hardware - Advanced

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Cantik technologies | Field technical support Engineer | 14/10/2021 | 13200k
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with customers over Email
Interacted with customers over Live Chat
Used a case management tool
Did not interact with customers, supported internal employees

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | Hi my self sahil sahil katiyar currently  I had worked  with  cantik  technologies as a Field technician Engineer  and I have 1year certificates  and Diploma as Hardware and Networking  from Jetking.and I have 2 year Experience  in this field
Please list the steps to connect a Bluetooth speaker to your mobile phone. | Click on Setting Icon 》click on bluetooth setting 》select the bluetooth  device and pair the Device and then connect.
What according to you makes you a good candidate for customer service or technical support job? | Give to proper  solutions  to our clients  and satisfy  by the our service
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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