Subject: Ticket re-opened - [#5140] Connection Immersive issues.
From: Les Mills International <[email-masked]>
To: [email-masked]
Date: Mon, 10 Jan 2022 08:34:19 +0000

Hi Pritish Nandi,  Ticket “#5140 – Connection Immersive issues. ” has been reopened, please visit https://lesmillsvirtualapp.freshdesk.com/helpdesk/tickets/5140 to view the ticket.  Ticket comment   
 Hi Kayla 

  

 Can you please describe the kind of problem we are talking about? 

 Whenever you can, please send a service request through
http://lmc.cw-p.com  

  

 Best regards 

 Carl 

  

 

 
  
 Von: Les Mills International <[email-masked]> 
Antworten an: Les Mills International <[email-masked]> 
Datum: Montag, 10. Januar 2022 um 08:26 
An: "[email-masked]" <[email-masked]> 
Cc: "[email-masked]" <[email-masked]>, Immersive Technology <[email-masked]> 
Betreff: Re: Connection Immersive issues.

 

 

 

 
 Hi Kayla, 

 
 
 ​ 

 
 
 Thank you for reaching out to us.  

 
 
 ​ 

 
 
 As you are using an Immersive system, I have added our immersive support team to the email chain to help you further.  

 
 
 ​ 

 
 
 We are a Virtual App Support team and cannot provide assistance with Immersive systems.  

 
 
 ​ 

 
 
 Thank you four your understanding and patience. 

 
 
 ​ 

 
 
 Kind regards, 

 
 
 Pritish 
 
Ticket: 
https://lesmillsvirtualapp.freshdesk.com/helpdesk/tickets/5140 

 

  

 

 
 
On Mon, 10 Jan at 11:26 AM
, Kayla Howey <[email-masked]> wrote: 

 

 
 
Good morning, 

 

  

 
 
 We are having immersive issues. We have had our local technician come and have a look but we have been told it needs to be escalated.  

 

   

 
 If you can give Justin Carter a call on 027 660 4887.  

 

   

 
 Thank you,  

 
 
 Kayla.  

 

 

 

 

 
 
Kayla Howey​

 

 
   |  

 
 
 Reception Manager 

 

 

 

 
 Les Mills Taranaki Street 

 
 
  |  

 
 
 [email-masked] 

 

 

 

 

 
 52‑70 Taranaki Street 

 
 
 ,  

 
 
 Wellington 

 
 
  |  

 
 
 www.lesmills.co.nz 

 

 

 

 
 P: 6444990459  

 
 
 | 

 
 
  M: +6444990459

 

 

 

 

 

 

 

 
 
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5140:859387