Subject: New Reply Received - Password reset email not received
From: Les Mills International <[email-masked]>
To: [email-masked]
Date: Mon, 10 Jan 2022 06:27:58 +0000

Hi Pritish Nandi,  The customer has responded to the ticket.  Password reset email not received  Ticket comment <div class="WordSection1">
<div class="MsoNormal"><span lang="EN-US" style="mso-fareast-language:EN-US">Hi Olesia!</span></div>
<div></div>
<div></div>
<div class="MsoNormal"><span lang="EN-US" style="mso-fareast-language:EN-US">I’m fine, thanks!</span></div>
<div></div>
<div></div>
<div class="MsoNormal"><span lang="EN-US" style="mso-fareast-language:EN-US"></span></div>
<div> </div>
<div></div>
<div class="MsoNormal"><span lang="EN-US" style="mso-fareast-language:EN-US">Sorry for waiting for my reply, we had public new year holidays.</span></div>
<div></div>
<div></div>
<div class="MsoNormal"><span lang="EN-US" style="mso-fareast-language:EN-US">The issue was completely resolved, the password was changed.</span></div>
<div></div>
<div></div>
<div class="MsoNormal"><span lang="EN-US" style="mso-fareast-language:EN-US"></span></div>
<div> </div>
<div></div>
<div class="MsoNormal"><span lang="EN-US" style="mso-fareast-language:EN-US">Thanks a lot for your support!</span></div>
<div></div>
<div></div>
<div class="MsoNormal"><span lang="EN-US" style="mso-fareast-language:EN-US"></span></div>
<div> </div>
<div></div>
<div class="MsoNormal"><span lang="EN-US" style="mso-fareast-language:EN-US">Have a good day!</span></div>
<div></div>
<div></div>
<div class="MsoNormal"><span lang="EN-US" style="mso-fareast-language:EN-US">Regards</span></div>
<div></div>
<div></div>
<div class="MsoNormal"><span lang="EN-US" style="mso-fareast-language:EN-US"></span></div>
<div> </div>
<div></div>
<div class="MsoNormal"><span lang="EN-US" style="mso-fareast-language:EN-US">Yuriy</span></div>
<div></div>
<div></div>
<div class="MsoNormal"><span lang="EN-US" style="mso-fareast-language:EN-US"></span></div>
<div> </div>
<div></div>
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="368" style="width:276.0pt;border-collapse:collapse">
<tbody>
<tr>
<td width="368" style="width:276.0pt;padding:0cm 5.4pt 0cm 5.4pt">
<div class="MsoNormal" style="line-height:105%"><b><span lang="EN-US" style='font-size:10.0pt;line-height:105%;font-family:"Helvetica",sans-serif;color:black'>Yuriy Savelev</span></b></div>
<div></div>
<div></div>
<div class="MsoNormal" style="line-height:105%"><span lang="EN-US" style='font-size:10.0pt;line-height:105%;font-family:"Helvetica",sans-serif;color:#595959'>Head of Business Development Les Mills Russia</span></div>
<div></div>
<div></div>
<div class="MsoNormal" style="line-height:105%">
<u><span lang="EN-US" style='font-size:10.0pt;line-height:105%;font-family:"Helvetica",sans-serif;color:#0432FF'><a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a></span></u><span lang="EN-US" style="font-size:10.0pt;line-height:105%;color:#0432FF"></span>
</div>
<div></div>
<div></div>
<div class="MsoNormal" style="line-height:105%"><span lang="EN-US" style='font-size:10.0pt;line-height:105%;font-family:"Helvetica",sans-serif;color:#595959'>tel +7 915 9541472 |
</span></div>
<div></div>
<div></div>
<div class="MsoNormal" style="line-height:105%"><span style='font-size:10.0pt;line-height:105%;font-family:"Helvetica",sans-serif;color:#595959'>Москва, Крылатская улица, 15</span></div>
<div></div>
<div></div>
<div class="MsoNormal" style="line-height:105%">
<span lang="EN-US" style='font-size:10.0pt;line-height:105%;font-family:"Helvetica",sans-serif;color:#0432FF'><a href="http://www.lesmills.com/ru/" rel="noreferrer">http<span lang="RU">://</span>www<span lang="RU">.</span>lesmills<span lang="RU">.</span>com<span lang="RU">/</span>ru<span lang="RU">/</span></a></span><span style="color:#1F497D"></span>
</div>
<div></div>
<div></div>
</td>
</tr>
</tbody>
</table>
<div class="MsoNormal"><a href="https://marketing.lesmills.com/account/dashboard/" rel="noreferrer"><span style="color:windowtext;text-decoration:none"><img width="500" height="125" style="width:5.2083in;height:1.2986in" id="Рисунок_x0020_1" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MzYxMTMyNjk1NDAsImRvbWFpbiI6Imxlc21pbGxzdmlydHVhbGFwcC5mcmVzaGRlc2suY29tIiwiYWNjb3VudF9pZCI6ODU5Mzg3fQ.rZq7RtN2xIUwELH3Z-fqMsWkqQnx8mSAEeKHOAS1weg"></span></a></div>
<div></div>
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="89%" style="width:89.1%">
<tbody>
<tr>
<td style="padding:0cm 0cm 0cm 0cm">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0">
<tbody>
<tr>
<td style="padding:0cm 0cm 0cm 0cm"></td>
</tr>
<tr>
<td style="padding:0cm 0cm 0cm 0cm"></td>
</tr>
<tr>
<td style="padding:0cm 0cm 0cm 0cm">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0">
<tbody>
<tr>
<td style="padding:4.5pt 4.5pt 4.5pt 4.5pt"></td>
</tr>
</tbody>
</table>
</td>
</tr>
<tr>
<td style="padding:0cm 0cm 22.5pt 0cm">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0">
<tbody>
<tr>
<td style="padding:0cm 0cm 0cm 0cm">
<div class="MsoNormal">
<a href="http://www.lesmills.com/ru/" target="_blank" rel="noreferrer"><span style="font-size:1.0pt;color:#0563C1;text-decoration:none"><img width="155" height="30" style="width:1.6111in;height:.3125in" id="Рисунок_x0020_2" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MzYxMTMyNjk1NDEsImRvbWFpbiI6Imxlc21pbGxzdmlydHVhbGFwcC5mcmVzaGRlc2suY29tIiwiYWNjb3VudF9pZCI6ODU5Mzg3fQ.qBhL7EeoAIboeTesfGXoxNzLysyPXXl24bOcQv6J4es"></span></a><span style="font-size:1.0pt"></span>
</div>
<div></div>
<div></div>
</td>
<td style="padding:0cm 0cm 0cm 0cm">
<div class="MsoNormal">
<a href="https://www.facebook.com/lesmills" target="_blank" rel="noreferrer"><span style="font-size:1.0pt;color:#0563C1;text-decoration:none"><img width="24" height="30" style="width:.25in;height:.3125in" id="Рисунок_x0020_3" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MzYxMTMyNjk1NDIsImRvbWFpbiI6Imxlc21pbGxzdmlydHVhbGFwcC5mcmVzaGRlc2suY29tIiwiYWNjb3VudF9pZCI6ODU5Mzg3fQ.IeQEmgw6gj-lcWo6vfeMFku1ntRVrEyLdjTXZOil2aI"></span></a><span style="font-size:1.0pt"></span>
</div>
<div></div>
<div></div>
</td>
<td style="padding:0cm 0cm 0cm 0cm"></td>
<td style="padding:0cm 0cm 0cm 0cm"></td>
<td style="padding:0cm 0cm 0cm 0cm">
<div class="MsoNormal">
<a href="https://www.youtube.com/channel/UCRJ2i2RSggsRu7COzpoZWsw/videos?view_as=subscriber" target="_blank" rel="noreferrer"><span style="font-size:1.0pt;color:#0563C1;text-decoration:none"><img width="24" height="30" style="width:.25in;height:.3125in" id="Рисунок_x0020_4" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MzYxMTMyNjk1NDMsImRvbWFpbiI6Imxlc21pbGxzdmlydHVhbGFwcC5mcmVzaGRlc2suY29tIiwiYWNjb3VudF9pZCI6ODU5Mzg3fQ.5y_jNw4CYgc8GwSfGyZbqommSypzgXXzapkWntuaOK4"></span></a><span style="font-size:1.0pt"></span>
</div>
<div></div>
<div></div>
</td>
<td style="padding:0cm 0cm 0cm 0cm">
<div class="MsoNormal">
<a href="https://t.me/LesMills_Russia" rel="noreferrer"><span style="color:windowtext;text-decoration:none"><img width="24" height="24" style="width:.25in;height:.25in" id="Рисунок_x0020_5" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MzYxMTMyNjk1NDQsImRvbWFpbiI6Imxlc21pbGxzdmlydHVhbGFwcC5mcmVzaGRlc2suY29tIiwiYWNjb3VudF9pZCI6ODU5Mzg3fQ.D3_ki0qMCeHDiGzsMunOtxhgGr53-8NdMGTPy0vqUE0"></span></a><a href="https://www.instagram.com/lesmillsrussia/" target="_blank" rel="noreferrer"><span style="font-size:1.0pt;color:#0563C1;text-decoration:none"><img width="26" height="33" style="width:.2708in;height:.3472in" id="Рисунок_x0020_6" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MzYxMTMyNjk1NDUsImRvbWFpbiI6Imxlc21pbGxzdmlydHVhbGFwcC5mcmVzaGRlc2suY29tIiwiYWNjb3VudF9pZCI6ODU5Mzg3fQ.RSn8UWl4HXJrEapG56RKyCOj1y-w_yQCfFQlTrjY0Bk"></span></a><span style="font-size:1.0pt"></span>
</div>
<div></div>
<div></div>
</td>
</tr>
</tbody>
</table>
</td>
</tr>
<tr>
<td style="padding:0cm 0cm 0cm 0cm"></td>
</tr>
</tbody>
</table>
</td>
</tr>
</tbody>
</table>
<div class="MsoNormal">
<a href="https://www.lesmills.com/ru/instructors/%D0%BF%D0%B5%D1%80%D0%B2%D0%BE%D0%BD%D0%B0%D1%87%D0%B0%D0%BB%D1%8C%D0%BD%D0%BE%D0%B5-%D0%BE%D0%B1%D1%83%D1%87%D0%B5%D0%BD%D0%B8%D0%B5-new/" rel="noreferrer"><b><i><span style="font-size:9.0pt;color:#4472C4">Узнай
 подробнее расписание Первоначальных обучений</span></i></b></a><b><i><span style="font-size:9.0pt;color:#4472C4"> и
</span></i></b><a href="https://www.lesmills.com/ru/instructors/%D0%BF%D1%80%D0%BE%D0%B4%D0%B2%D0%B8%D0%BD%D1%83%D1%82%D0%BE%D0%B5-%D0%BE%D0%B1%D1%83%D1%87%D0%B5%D0%BD%D0%B8%D0%B5/" rel="noreferrer"><b><i><span style="font-size:9.0pt;color:#4472C4">Продвинутых Обучений</span></i></b></a><span style="color:#4472C4"></span>
</div>
<div></div>
<div></div>
<div class="MsoNormal">
<i><span style="font-size:8.0pt">Отвечая на данное сообщение, вы даёте
</span></i><i><span lang="EN-US" style="font-size:8.0pt"><a href="https://www.lesmills.com/ru/%D0%BF%D0%BE%D0%BB%D0%B8%D1%82%D0%B8%D0%BA%D0%B0-%D0%BA%D0%BE%D0%BD%D1%84%D0%B8%D0%B4%D0%B5%D0%BD%D1%86%D0%B8%D0%B0%D0%BB%D1%8C%D0%BD%D0%BE%D1%81%D1%82%D0%B8/?_ga=2.66462574.1922612528.1638521787-1453798651.1628448694" rel="noreferrer"><span style="color:#0563C1">c</span><span lang="RU" style="color:#0563C1">огласие
 на обработку персональных данных</span></a></span></i><i><span style="font-size:8.0pt"></span></i>
</div>
<div></div>
<div></div>
<div class="MsoNormal"><span style="color:#1F497D;display:none"></span></div>
<div> </div>
<div></div>
<div class="MsoNormal"><span style="mso-fareast-language:EN-US"></span></div>
<div> </div>
<div></div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0cm 0cm 0cm">
<div class="MsoNormal">
<b>От:</b> Les Mills International &lt;[email-masked]&gt;
<br>
<b>Отправлено:</b> 5 января 2022 г. 9:27<br>
<b>Кому:</b> Yuriy Savelev &lt;[email-masked]&gt;<br>
<b>Копия:</b> [email-masked]<br>
<b>Тема:</b> Re: Password reset email not received</div>
<div></div>
</div>
<div class="MsoNormal"></div>
<div> </div>
<div>
<div>
<div>
<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Helvetica",sans-serif'>Hi Yuriy,</span></div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Helvetica",sans-serif'>​</span></div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Helvetica",sans-serif'>We hope you are doing well. We wish you this New Year filled with wealth and happiness!</span></div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Helvetica",sans-serif'>​</span></div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Helvetica",sans-serif'>Have you successfully changed your password?<br>
<br>
If you still face any problem, please let us know. We are going to close this ticket for now, but please contact us at any time.</span></div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Helvetica",sans-serif'> </span></div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Helvetica",sans-serif'>Warm regards,<br>
Olesia<br>
Customer Services<br>
Les Mills Virtual App<br>
<br>
Ticket: <a href="https://lesmillsvirtualapp.freshdesk.com/helpdesk/tickets/5081" rel="noreferrer">
https://lesmillsvirtualapp.freshdesk.com/helpdesk/tickets/5081</a></span></div>
<div></div>
<div></div>
</div>
<div>
<blockquote style="margin-top:5.0pt;margin-bottom:5.0pt">
<div class="MsoNormal">
<span style='font-size:10.0pt;font-family:"Helvetica",sans-serif'>On Tue, 28 Dec, 2021 at 12:06 AM
<span class="separator">, Les Mills International &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:
</span></span><span class="separator"></span>
</div>
<div></div>
<div></div>
<div>
<div>
<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Helvetica",sans-serif'>Hi Yuriy,</span></div>
<div></div>
</div>
<div>
<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Helvetica",sans-serif'>​</span></div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Helvetica",sans-serif'>I have now requested a new password reset email which should go to the registered email address mentioned in the account. </span></div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Helvetica",sans-serif'>​</span></div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Helvetica",sans-serif'>Do let me know if you see that. </span></div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Helvetica",sans-serif'>​</span></div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Helvetica",sans-serif'>Also, please check the link below and request a new password reset email if you need. </span></div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Helvetica",sans-serif'>​</span></div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Helvetica",sans-serif'><a href="https://uk.lesmillsvirtual.com/virtual/forgotten-password" rel="noreferrer">https://uk.lesmillsvirtual.com/virtual/forgotten-password</a></span></div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Helvetica",sans-serif'>​</span></div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Helvetica",sans-serif'>Regards,<br>
Pritish<br>
Customer Services<br>
Les Mills Virtual App<br>
​<br>
<br>
Ticket: <a href="https://lesmillsvirtualapp.freshdesk.com/helpdesk/tickets/5081" rel="noreferrer">
https://lesmillsvirtualapp.freshdesk.com/helpdesk/tickets/5081</a> </span></div>
<div></div>
<div></div>
</div>
<div>
<div>
<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Helvetica",sans-serif'></span></div>
<div> </div>
<div></div>
</div>
</div>
</div>
</blockquote>
</div>
</div>
<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Helvetica",sans-serif'>
</span></div>
<div></div>
<div></div>
</div>
</div>
  https://lesmillsvirtualapp.freshdesk.com/helpdesk/tickets/5081