Subject: Tech Support Candidate - Dhruv Raj Singh Dhruv
From: Dhruv Raj Singh Dhruv <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 7 Jan 2022 02:49:39 -0500

| | Tech Support Test

Name | Dhruv Raj Singh Dhruv
E-mail | [email-masked]
Phone Number | (+91) 9646330387
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I live walking distance to office
Where do you currently live (area) | Noida Sec-3
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

Networking - basic
Networking - advance
Speakers & Audio
VoIP

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Ericsson india Pvt ltd | Integration Engineer | 30 nov 2021 | 35000
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | First i checks our internet connection then i confirm those browser is our system it is updated or not if browser is not updated then update my browser after try open the site.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

1- open Bluetooth both device
2- searching device
3- show device name in mobile
4- connect the device

What according to you makes you a good candidate for customer service or technical support job? | Yes
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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