Subject: Re: Bob Steele 3CX Set-up for Call Center
From: Julia Brasfield <[email-masked]>
To: Saurabh Dadu <[email-masked]>, Jennifer Best Barber <[email-masked]>
Cc: Ashish Dabral <[email-masked]>, abhishek kumar <[email-masked]>
Date: Wed, 5 Jan 2022 13:26:06 -0500

We currently have the following times scheduled from our end at our call
center here in the US:
Tuesday 8:30 - 7:00 (1 person)
Wednesday 8:30 - 4:00 and 5:00 - 7:00 (1 person) and 9:00- 5:00 (1 person)
Thursday : 11 - 7:00 (1 person)
Friday: 11 - 7:00 (1 person)
Saturday: 9-5 (1 person)

We would prefer to fill the following time slots:
Monday: 9:00 - 1:00
Tuesday: 9:00 - 1:00 and 5-7pm
Wednesday   5-7pm (We can also do 8:30 - 4:30 if needed)
Thursday 9:00 - 1:00, 11:00 - 7:00
Friday 9:00 - 1:00 and 11:00 - 7:00
Saturday 9-5

Once you have a chance to review the call volume and schedule please let me
know when we may be able to switch to the preferred schedule.

Julia

On Wed, Jan 5, 2022 at 9:42 AM Julia Brasfield <[email-masked]> wrote:

> Here's some information you requested yesterday on the call. I'm also
> going to send over a revised document that lists our services with a short
> description.
>
> Manager emails:
>
> APR  Erin James  [email-masked]
> ALV  Chad Boling  [email-masked]
> MSP  Ashanti Ragland [email-masked]
> RWC Maria Kling [email-masked]
> SMV Jennifer Barber  [email-masked]
>
> Here's the redo form.
>
> https://docs.google.com/forms/d/e/1FAIpQLScSP__Zvbvm2iIj-MTIMNWqIz5_Oh1L1Lp-DTYtUkL-eeBheA/viewform?usp=sf_link
>
>
>
> On Tue, Jan 4, 2022 at 11:21 AM Julia Brasfield <[email-masked]>
> wrote:
>
>> Sorry about that. Here's the address for Jonathan.
>>
>> [email-masked]
>>
>> On Tue, Jan 4, 2022 at 11:12 AM Saurabh Dadu <[email-masked]>
>> wrote:
>>
>>> Hi Jonathan,
>>>
>>> My name is Saurabh and I represent the call center being set-up for Bob
>>> Steele.
>>>
>>> We would need to have extensions set-up for our staff along user access
>>> to reports and recordings. Please let me know if you would be available
>>> tomorrow morning 9am for a call to go over the setup.
>>>
>>> Kind regards,
>>>
>>> Saurabh Dadu
>>> *LiveSalesman*
>>> India: +91 120 4332621 x 17
>>> US: 1 240 949 2437
>>> Cell: +91 9810175203
>>>
>>
>>
>> --
>> Julia Brasfield
>>
>> 3824 Highlands Parkway SE
>> Smyrna, GA  30082
>> O:  404.262.9499 <(404)%20262-9499>
>> M:  4 <(803)9601763>*04.414.4420*
>> [email-masked] <[email-masked]>*
>> *www.bobsteele.com <http://www.bobsteele.com/>*
>>
>
>
> --
> Julia Brasfield
>
> 3824 Highlands Parkway SE
> Smyrna, GA  30082
> O:  404.262.9499 <(404)%20262-9499>
> M:  4 <(803)9601763>*04.414.4420*
> [email-masked] <[email-masked]>*
> *www.bobsteele.com <http://www.bobsteele.com/>*
>

-- 
Julia Brasfield

3824 Highlands Parkway SE
Smyrna, GA  30082
O:  404.262.9499 <(404)%20262-9499>
M:  4 <(803)9601763>*04.414.4420*
[email-masked] <[email-masked]>*
*www.bobsteele.com <http://www.bobsteele.com/>*