Subject: Re: [#10255753RMA] Unable to access Firewall
From: Ashish Dabral <[email-masked]>
To: Sophos Support <[email-masked]>
Cc: sophosscm <[email-masked]>, INDIARMA <[email-masked]>
Date: Wed, 5 Jan 2022 03:27:00 -0700 (MST)

Hello Team, 

The Faulty Firwall has been shipped via Blue Dart. 

Tracking Number- 20302115772 

Regards, 
Ashish Dabral 

From: "Sophos Support" <[email-masked]> 
To: "Ashish Dabral" <[email-masked]>, "Ashish Dabral" <[email-masked]>, "sophosscm" <[email-masked]>, "INDIARMA" <[email-masked]> 
Sent: Friday, December 31, 2021 4:44:01 PM 
Subject: [#10255753RMA] Unable to access Firewall 

Dear Customer, 

This is regarding RMA Service Request Number # 10255753. 

We have shipped advance replacement appliance Sr. No. 
C1B0A6V8MRF4H20 against the RMA appliance Sr. No. C1B101B8HH86PF2. 

The shipment has been dispatched via Bluedart and can be tracked using 
the following link. 
https://www.bluedart.com/ 

Tracking Number- 58016188731 
Once received and replaced 
pls arrange to send back faulty unit in the below given address - 
Return 
Address :- 

Sophos Technologies Pvt. Ltd. (Formerly known as Cyberoam Technologies Pvt. 
Ltd.) 
C/o Pro-connect Supply Chain Solution Ltd. 
J.B. Estate, Block No. 410, 
Opp. APCO Motors, Sanathal, 
Ahmedabad – 382210 
Gujarat 
GST 
No. 24AACCC7727M1ZF 

For SCM Related Query Please Write to – [email-masked] 

Regards, 
Sophos RMA Team