Subject: Phone test - 3rd Jan
From: Ashish Dabral <[email-masked]>
To: "Josephine Veena Dorairaj, JVDO" <[email-masked]>
Cc: "Sara Aknooni, SRAK" <[email-masked]>, hnyr <[email-masked]>, saurabh <[email-masked]>, Deeksha <[email-masked]>, Pritish Nandi <[email-masked]>
Date: Mon, 3 Jan 2022 00:46:33 -0700 (MST)

Hi Josephine, 

We have tested the inbound phone lines and found that all numbers are working fine except the Austria Enterprise (43 720880857 ). PFB the details for your reference. 

Date 	Country 	Voxbone-Enterprise 	Inbound 	Voxbone-Gaming 	Inbound2 	Zendesk Enterprise 	Inbound3 	Zendesk Gaming 	Inbound4 	LSM 	Inbound5 
03-Jan-22 	Hong Kong 	x 		x 		852 3001 6536 	Working fine 	852 3001 6642 	Working fine 	x 	
03-Jan-22 	Singapore 	x 		x 		65 31292375 	Working fine 	65 3138 5463 	Working fine 	x 	
03-Jan-22 	Australia 	x 		x 		61744103360 	Working fine 	61 8 6336 9954 	Working fine 	x 	
03-Jan-22 	Japan 	x 		x 		81 50 3196 4467 	Working fine 	81 50 3155 5631 	Working fine 	x 	
03-Jan-22 	United States 	1-800-895-7412 	Working fine 	x 		1 801 999 0966 	Working fine 	1 631 533 9810 	Working fine 	x 	
03-Jan-22 	Canada 	18008957412 	Working fine 	x 		1 450 823 0862 	Working fine 	1 450 231 2095 	Working fine 	x 	
03-Jan-22 	Germany 	49 3030808045 	Working fine 	x 		49 32211 077441 	Working fine 	49 5130 962 8090 	Working fine 	x 	
03-Jan-22 	France 	33 170610386 	Working fine 	x 		33 177513242 	Working fine 	33 1 76 27 66 61 	Working fine 	x 	
03-Jan-22 	United Kingdom 	44 2035144072 	Working fine 	x 		441495 367607 	Working fine 	44 7723 494761 	Working fine 	x 	
03-Jan-22 	Denmark 	45 89882841 	Working fine 	x 		4578759601 	Working fine 	45 7071 6469 	Working fine 	x 	
03-Jan-22 	Netherlands 	31 208080956 	Working fine 	31208080693 	Working fine 	x 		x 		x 	
03-Jan-22 	Sweden 	46 844680895 	Working fine 	x 		x 		x 		x 	
03-Jan-22 	Spain 	34 911238085 	Working fine 	x 		x 		x 		x 	
03-Jan-22 	Italy 	390694800646 	Working fine 	x 		x 		x 		x 	
03-Jan-22 	Poland 	48222922415 	Working fine 	x 		x 		x 		x 	
03-Jan-22 	Finland 	358 942450352 	Working fine 	x 		x 		x 		x 	
03-Jan-22 	Switzerland 	41 315281132 	Working fine 	x 		x 		x 		x 	
03-Jan-22 	Hungary 	36 14088056 	Working fine 	x 		x 		x 		x 	
03-Jan-22 	Iceland 	353 15262572 	Working fine 	x 		x 		x 		x 	
03-Jan-22 	Austria 	43 720880857 	Agent busy 	x 		43 14350058 	Working fine 	x 		x 	
03-Jan-22 	Brazil 	55 1143807556 	Working fine 	x 		x 		x 		x 	
03-Jan-22 	Belgium 	32 28080784 	Working fine 	3225880922 	Working fine 	x 		x 		x 	
03-Jan-22 	Ireland 	353 15262572 	Working fine 	x 		x 		x 		x 	
03-Jan-22 	Mexico 	52 5553502401 	Working fine 	x 		x 		x 		x 	
03-Jan-22 	Russian Federation 	x 		x 		x 		x 		7 (499) 6091347 	Did not test 
03-Jan-22 	India 	x 		x 		x 		x 		911204184843 	Did not test 
03-Jan-22 	China 	x 		x 		x 		x 		862160314519 	Did not test 
03-Jan-22 	UAE 									97145081607 	Did not test 
03-Jan-22 	Middle East 									966115202998 	Did not test 
03-Jan-22 	UK 	44 2039664949 	Working fine 								

Regards, 
Ashish Dabral