Subject: New Reply Received - Fwd: RE: Link for Candice
From: Les Mills International <[email-masked]>
To: [email-masked]
Date: Sun, 02 Jan 2022 22:49:54 +0000

Hi Pritish Nandi,  The customer has responded to the ticket.  Fwd: RE: Link for Candice  Ticket comment <div style="font-size:10pt;font-family:Verdana,Arial,Helvetica,sans-serif;color:#000000">
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<div>Thank you </div>
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<div>Rachel Soliman<br>
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<div>Club Manager<br>
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<div>Fernley</div>
<div>775-980-6910<br>
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<img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MzYxMTI2MTg0MTAsImRvbWFpbiI6Imxlc21pbGxzdmlydHVhbGFwcC5mcmVzaGRlc2suY29tIiwiYWNjb3VudF9pZCI6ODU5Mzg3fQ.QhVdoC8FaxPUC928troS4PgeNkEmw9BktlJjYoM0PfE" width="150" height="27" style=""><br>
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<div class="replyHeader">---- On Sun, 02 Jan 2022 11:29:56 -0800  Les Mills International&lt;[email-masked]&gt; wrote ----</div>
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<div dir="ltr">Hi Rachel,</div> 
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<div dir="ltr">Thank you for your reply.</div> 
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<div dir="ltr">The username for Fitness for $10 Fernley is: <a href="mailto:[email-masked]" target="_blank" rel="noreferrer"></a><a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a><a href="mailto:[email-masked]" target="_blank" rel="noreferrer"></a> and for Fitness for $10 Fallon is: <a href="mailto:[email-masked]" target="_blank" rel="noreferrer"></a><a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a><a href="mailto:[email-masked]" target="_blank" rel="noreferrer"></a>.</div> 
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<div dir="ltr">Here is the link to access your Scheduler: <a href="https://uk.lesmillsvirtual.com/virtual/login" target="_blank" rel="noreferrer">https://uk.lesmillsvirtual.com/virtual/login</a> 
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<div dir="ltr">Please login with the above username and created password which will be the same for your application.</div> 
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<div dir="ltr">Please let us know if you need more help with anything else.</div> 
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<div dir="ltr">​Happy New Year!<br>​Olesia<br>Customer Services<br>Les Mills Virtual App<br><br>Ticket: <a href="https://lesmillsvirtualapp.freshdesk.com/helpdesk/tickets/5074" target="_blank" rel="noreferrer">https://lesmillsvirtualapp.freshdesk.com/helpdesk/tickets/5074</a>
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                          <blockquote class="x_46123680freshdesk_quote"> 
                            On 
                            Sun, 2 Jan at 10:05 AM 
                            <span class="x_46123680separator">,  Rachel Soliman &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt;  wrote: 
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<div>Yes I will still need one for Fernley and Fallon Fitness For 10</div> 
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<div>Rachel Soliman<br> 
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<div>Club Manager<br> 
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<div>Fernley</div> 
<div>775-980-6910<br> 
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<img id="1641151799476100001_imgsrc_url_0" width="150" height="27"><br> 
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<div class="x_46123680replyHeader">---- On Thu, 30 Dec 2021 11:54:27 -0800  Les Mills International&lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt; wrote ----</div> 
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<blockquote style="border-left: 1.0px solid rgb(204,204,204);padding-left: 6.0px;margin-left: 5.0px"><div><div style="font-family: Helvetica Neue, Helvetica, Arial, sans-serif;font-size: 13.0px">  
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<div dir="ltr">Hi Rachel,</div>  
<div dir="ltr">​<br>  
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<div dir="ltr">It is a quick follow up email.</div>  
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<div dir="ltr">Do you still need our help getting a username? If so, please share with us the club name.</div>  
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<div dir="ltr">We look forward to hearing from you. We will keep this ticket open for another 48 hours if you have any further questions.</div>  
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<div dir="ltr">Best Regards,<br>​Olesia<br>Customer Services<br>Les Mills Virtual App<br><br>Ticket: <a href="https://lesmillsvirtualapp.freshdesk.com/helpdesk/tickets/5074" target="_blank" rel="noreferrer">https://lesmillsvirtualapp.freshdesk.com/helpdesk/tickets/5074</a> 
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                          <blockquote class="x_151040293freshdesk_quote">  
                            On  
                            Fri, 24 Dec at  6:21 AM  
                            <span class="x_151040293separator">,  Les Mills International &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt;  wrote:  
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<div dir="ltr">Hi Rachel,</div>  
<div dir="ltr">​</div>  
<div dir="ltr" style='box-sizing: border-box;color: rgb(24,50,71);font-family: "Helvetica Neue", Helvetica, Arial, sans-serif;font-size: 13.0px;font-style: normal;font-weight: 400;letter-spacing: normal;orphans: 2;text-indent: 0.0px;text-transform: none;white-space: normal;widows: 2;word-spacing: 0.0px'>Hi Rachel,</div>  
<div dir="ltr" style='box-sizing: border-box;color: rgb(24,50,71);font-family: "Helvetica Neue", Helvetica, Arial, sans-serif;font-size: 13.0px;font-style: normal;font-weight: 400;letter-spacing: normal;orphans: 2;text-indent: 0.0px;text-transform: none;white-space: normal;widows: 2;word-spacing: 0.0px'><br style="box-sizing: border-box"></div>  
<div dir="ltr" style='box-sizing: border-box;color: rgb(24,50,71);font-family: "Helvetica Neue", Helvetica, Arial, sans-serif;font-size: 13.0px;font-style: normal;font-weight: 400;letter-spacing: normal;orphans: 2;text-indent: 0.0px;text-transform: none;white-space: normal;widows: 2;word-spacing: 0.0px'>Thank you for your email. The user name for the marketing website will not work for either the Scheduler or the app - your team should have received a Les Mills username and temporary password to activate your account for the first time.</div>  
<div dir="ltr" style='box-sizing: border-box;color: rgb(24,50,71);font-family: "Helvetica Neue", Helvetica, Arial, sans-serif;font-size: 13.0px;font-style: normal;font-weight: 400;letter-spacing: normal;orphans: 2;text-indent: 0.0px;text-transform: none;white-space: normal;widows: 2;word-spacing: 0.0px'><br></div>  
<div dir="ltr" style='box-sizing: border-box;color: rgb(24,50,71);font-family: "Helvetica Neue", Helvetica, Arial, sans-serif;font-size: 13.0px;font-style: normal;font-weight: 400;letter-spacing: normal;orphans: 2;text-indent: 0.0px;text-transform: none;white-space: normal;widows: 2;word-spacing: 0.0px'>A Les Mills account would look like "<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>". I'm attaching the Les Mills setup guide for your reference.<br>  
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<div dir="ltr" style='box-sizing: border-box;color: rgb(24,50,71);font-family: "Helvetica Neue", Helvetica, Arial, sans-serif;font-size: 13.0px;font-style: normal;font-weight: 400;letter-spacing: normal;orphans: 2;text-indent: 0.0px;text-transform: none;white-space: normal;widows: 2;word-spacing: 0.0px'><br style="box-sizing: border-box"></div>  
<div dir="ltr" style='box-sizing: border-box;color: rgb(24,50,71);font-family: "Helvetica Neue", Helvetica, Arial, sans-serif;font-size: 13.0px;font-style: normal;font-weight: 400;letter-spacing: normal;orphans: 2;text-indent: 0.0px;text-transform: none;white-space: normal;widows: 2;word-spacing: 0.0px'>Please let us know how it goes. We look forward to hearing from you.</div>  
<div dir="ltr" style='box-sizing: border-box;color: rgb(24,50,71);font-family: "Helvetica Neue", Helvetica, Arial, sans-serif;font-size: 13.0px;font-style: normal;font-weight: 400;letter-spacing: normal;orphans: 2;text-indent: 0.0px;text-transform: none;white-space: normal;widows: 2;word-spacing: 0.0px'><br></div>  
<div dir="ltr" style='box-sizing: border-box;color: rgb(24,50,71);font-family: "Helvetica Neue", Helvetica, Arial, sans-serif;font-size: 13.0px;font-style: normal;font-weight: 400;letter-spacing: normal;orphans: 2;text-indent: 0.0px;text-transform: none;white-space: normal;widows: 2;word-spacing: 0.0px'>Best Regards,<br style="box-sizing: border-box">AJ<br style="box-sizing: border-box">Customer Services<br style="box-sizing: border-box">Les Mills Virtual App</div>  
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<br>Ticket: <a href="https://lesmillsvirtualapp.freshdesk.com/helpdesk/tickets/5074" target="_blank" rel="noreferrer">https://lesmillsvirtualapp.freshdesk.com/helpdesk/tickets/5074</a>  
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                          <blockquote class="x_151040293freshdesk_quote">  
                            On  
                            Fri, 24 Dec at  5:40 AM  
                            <span class="x_151040293separator">,  Rachel Soliman &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt;  wrote:  
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<div>My log in for the marketing site is <a target="_blank" href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>. How do I get in to Scheduler? My email doesn't work for that.</div>  
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<div id="x_151040293Zm-_Id_-Sgn1">---- On Wed, 22 Dec 2021 20:57:49 -0800 <b>Les Mills International &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt;</b> wrote ----<br>  
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<div>Dear Rachel Soliman,<br><br>Your ticket - Fwd: RE: Link for Candice -  has been closed.<br><br>We hope that the ticket was resolved to your satisfaction. If you feel that the ticket should not be closed or if the ticket has not been resolved, please reply to this email.<br><br>Sincerely,<br>Les Mills International Support Team<br><a href="https://lesmillsvirtualapp.freshdesk.com/helpdesk/tickets/5074" target="_blank" rel="noreferrer">https://lesmillsvirtualapp.freshdesk.com/helpdesk/tickets/5074</a>  
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<div>Rachel Soliman<br>  
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<div>Club Manager<br>  
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<div>Fernley<br>  
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<div>775-980-6910<br>  
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<br>  https://lesmillsvirtualapp.freshdesk.com/helpdesk/tickets/5074