Subject: Transcript of Wednesday, December 29th, 2021, 12:07:45 pm. Operator: Andy. Visitor: Test
From: LiveChat <[email-masked]>
To: [email-masked]
Date: Wed, 29 Dec 2021 12:35:27 +0000

Chat transcript

			Name: Test
			E-mail (optional): [email-masked]

		ref ,landing=https://jaywaytravel.com/

	Andy Wed, 12/29/21 12:07:45 pm UTC
		Hello, Can I help you plan your upcoming vacation?
	Test 12:07:57 pm
		Hi Andy, This is Amit
	Andy 12:08:05 pm
		Hey Amit, Welcome to JayWay Travel. How can I assist you today?
	Test 12:10:29 pm
		Looking for a trip to :Rome, Castellina in Chianti, Florence
	Andy 12:11:13 pm
		Sure, We will be glad to plan an amazing vacation for you. We can get one of our expert vacation planner to get in touch with you with more information. May I know your name, email and phone number?
	Test 12:12:46 pm
		okay
		Amit
		[email-masked]
		98**45***9
	Andy 12:14:23 pm
		Thank you for sharing the information with us.
		How many days (duration) are you planning this holiday for? Do you also know when you would want to leave?
	Test 12:15:10 pm
		8-10 days, planning for April 2022
	Andy 12:15:36 pm
		How many members would there be in the travel group? Please specify if there are children travelling with you.
	Test 12:16:12 pm
		4 people including 1 children aged 8
	Andy 12:16:34 pm
		Great! 
		May I know, Which country you will be travelling from?
	Test 12:16:46 pm
		US
	Andy 12:16:55 pm
		What kind of activities do you like to do on vacation?
		Are we connected?
	Test 12:19:44 pm
		yes
		visiting historical places, local foods and wine tasting
	Andy 12:21:12 pm
		Thanks for the information. I will forward your concern to our Travel Expert so that they can assist you with your requirements soon.
		Can I help you with anything else?

	Test 12:22:31 pm
		Sure
		Is it safe to travel to Central & Eastern Europe?
	Andy 12:25:14 pm
		All of the countries we serve are very stable, almost all are NATO members, or in the EU. In light of current events in Ukraine it is understandable that you might be concerned but the part of Ukraine where there is unrest is a long way from any of the countries you would be visiting with us. If you still have concerns, you can check for yourself for any travel warnings with the US State Dept, Canadian Foreign Affairs Department, Australian Dept of Foreign Affairs or the UK Foreign Office.

	Test 12:25:38 pm
		okay
		Do you offer scheduled group tours that we can join?
	Andy 12:27:33 pm
		We do not organize scheduled group tours, where you spend your whole time with one group of people and every part of the tour is pre-scripted for you. We can personalize a trip so that it has some aspects of a group tour. For example, you would spend days joining one-day group excursions of your choice but all the transport and accommodations would be on your own.
	Test 12:27:43 pm
		okay
		Do you offer group tours?
	Andy 12:30:31 pm
		Yes, We often create trips specifically for small to larger groups, from a few couples travelling together to a coachful, based on their needs and interests. We can take care of all the arrangements for you, from airport transfers to finding suitable accommodation, all in the same place or nearby, to booking day trips and tours.
	Test 12:31:41 pm
		okay
	Andy 12:33:35 pm
		Is there anything else I may help you with?
	Test 12:34:48 pm
		nope
	Andy 12:35:03 pm
		It was nice talking to you. Have a great day, goodbye!

	System 12:35:26 pm
		Andy archived the chat

	27m 41s

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