Subject: Tech Support Candidate - Brijesh Pathak
From: Brijesh Pathak <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 28 Dec 2021 05:37:54 -0500

| | Tech Support Test

Name | Brijesh Pathak
E-mail | [email-masked]
Phone Number | (91) 9718910632
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Dwarika
Which best describes your Technical Support capabilities | I've worked in Level 2 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Networking - basic
Networking - advance
Hardware - Basic
Hardware - Advanced
VoIP

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | IVC Logistics Ltd | Sr Executive | | 29150
Previous Employer 1 | Transport Corporation of india | sUPERVISOR | | 14500
Previous Employer 2 | IDC technologies | IT Engineer | | 9500

In your past experience you have (select all that applies) | Interacted with International customers on Phone

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

I will try another browser.
Remove Cache and try to open again.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

First check speaker is on.
Open Bluetooth setting in phone.
Search device name and connect the same.

What according to you makes you a good candidate for customer service or technical support job?

Good Technical knowledge.
Expert in to resolve basic/routine windows issues.
Good in communication.
Good problem solver.

On a scale of 1 - 5 please rate your fluency in spoken English | 3

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