Subject: Tech Support Candidate - Pallavi Nalliboina
From: Pallavi Nalliboina <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 28 Dec 2021 04:30:37 -0500

| | Tech Support Test

Name | Pallavi Nalliboina
E-mail | [email-masked]
Phone Number | (91) 9701615549
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Andhra Pradesh
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | Unix

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | IBM | Production support | Dec 31 | 20000
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

Firstly I will my internet connection, whether the net is there or not. Then I will try to search that particular website again.

Please list the steps to connect a Bluetooth speaker to your mobile phone. | I will go to the Bluetooth and I will turn on that. After that I will select the connection's name if there is any password I will enter then it will be connected
What according to you makes you a good candidate for customer service or technical support job? | Resolving the issues, monitering jobs and doing the work on time.
On a scale of 1 - 5 please rate your fluency in spoken English | 3

| |