Subject: Tech Support Candidate - sudhir gupta
From: sudhir gupta <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 27 Dec 2021 03:35:48 -0500

| | Tech Support Test

Name | sudhir gupta
E-mail | [email-masked]
Phone Number | (+91) 9899804708
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Noida extension
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
Linux
Networking - basic
Hardware - Advanced

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | clavis | Sr exicutive | currently working | 28000
Previous Employer 1 | Glue Design | exicutive | 2018 | 22000
Previous Employer 2 | Era informatic | Executive | 2015 | 15000

In your past experience you have (select all that applies) | Interacted with Domestic customers on Phone
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | all troubleshooting system Hardware-software

Please list the steps to connect a Bluetooth speaker to your mobile phone.

1Swipe down from the top of the screen.
2)Touch and hold Bluetooth .
Tap Pair new device. If you don't find Pair new device, check under "Available devices" or tap More. Refresh.
Tap the name of the Bluetooth device you want to pair with your device.
Follow any on-screen instructions.

What according to you makes you a good candidate for customer service or technical support job? | yes
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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