Subject: Tech Support Candidate - Muddada Ramakrishnarao
From: Muddada Ramakrishnarao <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 22 Dec 2021 09:54:58 -0500

| | Tech Support Test

Name | Muddada Ramakrishnarao
E-mail | [email-masked]
Phone Number | (91) 9959877817
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Hyderabad
Which best describes your Technical Support capabilities | I've worked in Level 2 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
Networking - basic
Hardware - Basic
Hardware - Advanced
Speakers & Audio
VoIP

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | CTDI INDIA PVT LTD | Technical support engineer | 30-10-2021 | 25000
Previous Employer 1 | Hitech informatics pvt ltd | Technical support Engineer | 05-12-2017 |
Previous Employer 2 | | | |

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with customers over Email
Interacted with customers over Live Chat

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | Checkout the time and date should be correct then after checked the LAN cable connection properly then after check the computer is functioning properly or not.
Please list the steps to connect a Bluetooth speaker to your mobile phone. | Switch on the Bluetooth on mobile phone and power on the Bluetooth speakers then after pair the Bluetooth speakers to mobile phone, now Bluetooth speaker is working good.
What according to you makes you a good candidate for customer service or technical support job? | Technical support job
On a scale of 1 - 5 please rate your fluency in spoken English | 5

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