Subject: Tech Support Candidate - Brijesh Pathak
From: Brijesh Pathak <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 21 Dec 2021 01:35:54 -0500

| | Tech Support Test

Name | Brijesh Pathak
E-mail | [email-masked]
Phone Number | (91) 9718910632
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Dwarika sector 21
Which best describes your Technical Support capabilities | I've worked in Level 2 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
Hardware - Basic
Hardware - Advanced

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | IVC Logistics Ltd | Se r Executive | NA | 29150
Previous Employer 1 | Transport Corporation of india | Supervisor | 18 jan 2021 | 14500
Previous Employer 2 | IDC technologies | System engineer | 17 March 2019 | 9500

In your past experience you have (select all that applies) | Interacted with International customers on Phone

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

will check another browser.
remove cache.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

open bluetooth in phone and turn on speaker.
search Bluetooth device.
connect with correct speaker.

What according to you makes you a good candidate for customer service or technical support job?

I have very good technical knowledge in Windows.
I have very good sense to understand customer issues.

On a scale of 1 - 5 please rate your fluency in spoken English | 3

| |