Subject: Tech Support Candidate - Kapil Sharma
From: Kapil Sharma <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 20 Dec 2021 22:19:26 -0500

| | Tech Support Test

Name | Kapil Sharma
E-mail | [email-masked]
Phone Number | (91) 76785920094
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Delhi
Which best describes your Technical Support capabilities | I've worked in Level 2 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Linux
Networking - basic
Networking - advance
Hardware - Basic
Hardware - Advanced

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Next IAS a unite of Made Easy Learning Pvt Ltd | System administrator | 15/12/21 | 38400
Previous Employer 1 | Innovatiview India pvt ltd | Senior Technical Support | | 24400
Previous Employer 2 | | | |

In your past experience you have (select all that applies)

Interacted with customers over Live Chat
Did not interact with customers, supported internal employees

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | depends on the problem

Please list the steps to connect a Bluetooth speaker to your mobile phone.

1. Will turn on the Bluetooth of the speaker and the phone.
2. Add pair device to bluetooth in mobile.

3. Bluetooth will connect the speaker.

What according to you makes you a good candidate for customer service or technical support job? | My skills are what I learned for tech support and working on tech support.
On a scale of 1 - 5 please rate your fluency in spoken English | 1

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