Subject: Tech Support Candidate - Mohini Mishra Mohini
From: Mohini Mishra Mohini <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 20 Dec 2021 12:45:59 -0500

| | Tech Support Test

Name | Mohini Mishra Mohini
E-mail | [email-masked]
Phone Number | (91) 8090496299
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Surajpur greater Noida
Which best describes your Technical Support capabilities | I've worked in Level 2 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
Hardware - Basic
Sap, Google sheets, costing, basic excel

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | East India Technologies | Senior Engineer sourcing | 15 days notice period | 26000
Previous Employer 1 | Tech Mahindra | Computer operator | 2020 | 11000
Previous Employer 2 | | | |

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with International customers on Phone
Interacted with customers over Email

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

1- restart or reboot my phone .

2 ensure   is enabled.

3-cookies are enabled

Please list the steps to connect a Bluetooth speaker to your mobile phone.

1 - on bluetooth speakers
2 also on bluetooth option in phone .
3 refresh bluetooth and connect the available bluetooth speaker

What according to you makes you a good candidate for customer service or technical support job? | I have good knowledge in electronic components also i have experience in marketing and customer service and currently I worked as a senior engineer in SCM
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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