Subject: Tech Support Candidate - Vikramjeet Vikram
From: Vikramjeet Vikram <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 20 Dec 2021 09:14:15 -0500

| | Tech Support Test

Name | Vikramjeet Vikram
E-mail | [email-masked]
Phone Number | (135001) 9896397810
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Yamuna nagar Haryana
Which best describes your Technical Support capabilities | I've worked in Level 2 tech support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | MS Windows - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | | | |
Previous Employer 1 | Adani solar | Production engineer | 27 march 2021 | 12800
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | Firstly, i will refresh my Computer, secondly i will again open a website in PC. Thirdly, again i will get error, then i will shut down my pc , last but not least, again i will try .

Please list the steps to connect a Bluetooth speaker to your mobile phone.

Firstly, i will open my bluetooth speaker.
Secondly, Pair the device with the help of my mobile.
Last but not least, press my bluetooth button and pair it.

What according to you makes you a good candidate for customer service or technical support job?

1Respect everyone.
2. Patience level.
3. Self confident .
4. Leadership quality.

On a scale of 1 - 5 please rate your fluency in spoken English | 4

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