Subject: Chat Audit JayWay
From: Amit Gupta <[email-masked]>
To: Harsh Sharma <[email-masked]>, "Jet Jason, Paraiso. Gromea" <[email-masked]>, Bhupendra Singh <[email-masked]>
Cc: Pritish Nandi <[email-masked]>, deeksha <[email-masked]>, Ashish Dabral <[email-masked]>
Date: Thu, 16 Dec 2021 02:38:25 -0700 (MST)

Hi Team, 

Please find the analysis details of the chats audited for JayWay: 
Chat ID: R476H89XOT (Harsh) : Chat was handled pretty well and as per the process guidelines and expectations. 

Chat ID : R496XK2XF4 (Harsh) : Customer left the chat after providing some lead generation details, incomplete chat. 

No abandoned/missed chat. 

Thanks and Regards, 

Amit