Subject: Tech Support Candidate - Nirmit Krishnatray
From: Nirmit Krishnatray <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 13 Dec 2021 10:13:09 -0500

| | Tech Support Test

Name | Nirmit Krishnatray
E-mail | [email-masked]
Phone Number | (+91) 9910413754
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Ghaziabad
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
Networking - basic
Hardware - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Asset online pvt ltd | Implementation engineer | 10 jan | 25000
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

Restart My Device
Make Sure the Internet Connection Works
Check if the Website is Down for Everybody or Just Me

Please list the steps to connect a Bluetooth speaker to your mobile phone.

Open bluetooth in setting of the phone
Turn on the speaker
Search for devices
Find the speaker device in the available device section
Pair the mobile with the speaker
And start using

What according to you makes you a good candidate for customer service or technical support job? | I have an experience of 1year and 2 months in IT, IoT and RFID field plus i got promoted to business development executive which provided me with direct communication with the clients, knowing their requirements and helping them out in executing the given task.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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