Subject: Tech Support Candidate - HARSH AWASTHI
From: HARSH AWASTHI <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 13 Dec 2021 06:34:24 -0500

| | Tech Support Test

Name | HARSH AWASTHI
E-mail | [email-masked]
Phone Number | (242306) 76188806081
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Shahjahanpur
Which best describes your Technical Support capabilities | I've worked in Level 2 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MacOS
Networking - advance
Hardware - Basic
Hardware - Advanced
Speakers & Audio
VoIP
Working at bharti Airtel as networking engineer

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Maksat technology pvt ltd | Network ENGINEER | 1 jan | 25000
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with International customers on Phone
Interacted with customers over Email
Interacted with customers over Live Chat
Used a case management tool
Did not interact with customers, supported internal employees

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | First of all, the user has to check that the internet is running.yes or not and all  basic parameter check and after complaint to network supporting team my

Please list the steps to connect a Bluetooth speaker to your mobile phone.

First step open my cell bluetooth and
Second step is speaker bluetooth open and both is devie paired and after enjoy  to bluetooth speakar

What according to you makes you a good candidate for customer service or technical support job? | Good technical support executive
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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