Subject: German Test - Sagar Sharma
From: Sagar Sharma <[email-masked]>
To: [email-masked];[email-masked];[email-masked];[email-masked]
Date: Fri, 1 Sep 2017 06:44:50 -0400

| | German - Non native speaker - Test for Customer Service

Name | Sagar Sharma
Email | [email-masked]
Phone Number | (110062) 9818295672
Please answer in grammatically correct English the following situation in 100 words: You are working for Pizza Hut as a phone order executive. You took the order from a customer and informed him that his order will be delivered in 30 minutes. The customer calls you back after 45 minutes complaining that he has not received his Pizza yet. When you check you realised that you made a mistake and you entered his address incorrectly. You have the customer waiting on phone, what would you do in this situation? | Sir, sorry for the problem that you are facing, by mistake i have written the wrong address of yours due to which the pizza is not delivered yet. Sir just give me 30 minutes so that i can again place your order. Sir can you please repeat  your address again. for my mistake i am really sorry sir, and i am providing you one GARLIC BREAD as a complimentary for my mistake. once again sorry sir for the trouble that you have faced.
In English: What according to you is the difference between good and great customer service? | Good customer service is one in which we look after the problems of the customer and try to fix it as soon as possible but Great customer service is one in which look after the problem of the of the customer and work on it with it our full capabilities, look after the problem and try to solve it as soon as possible and make sure the customer that he need not to worry about it. After solving the problem is solved its our duty as a customer care to take a feed back from customer whether he is satisfied or not.
Please answer this question in German: In 5 sentences please explain what makes you the right candidate for customer service job. | ich kann arbiet im veile situationen. ich habe interest im customer service job. ich bin freshre aber ich kann arbeit im customer service job. mit helfe customer care service ich kann slove  die problem of customers.
In German - Please describe your Background (Personal, Educational, Professional) - 50 - 100 words | Ich  bin Sagar Sharma. ich bin 23 jahre alt. ich komme aus Delhi und wonne in Saket. ich habe B1 von GOETHE INSTITUTE gemacht und studerie B.com an der uni. ich sprache HINDI, ENGLISH UND DEUTSCH. Meine hobbies sind kochen, musik horen und plouden.
In German - Please write a paragraph of 5 sentences describing any major event (musical, sports, theatrical etc.) you attended. | letze woche habe ich eine sports event sehen im NEHRU STADIUM. die event war sehr gut und deise event habe viele sports zum bispel football, cricket, swimmen. ich leibe sports. der war viele faru und mann von viele land fur die sports event.

| |

You can edit this submission and view all your submissions easily.