Subject: German Test - Chander bhan Arora
From: Chander bhan Arora <[email-masked]>
To: [email-masked];[email-masked];[email-masked];[email-masked]
Date: Wed, 13 Sep 2017 03:56:04 -0400

| | German - Non native speaker - Test for Customer Service

Name | Chander bhan Arora
Email | [email-masked]
Phone Number | (110092) 9818964944
Please answer in grammatically correct English the following situation in 100 words: You are working for Pizza Hut as a phone order executive. You took the order from a customer and informed him that his order will be delivered in 30 minutes. The customer calls you back after 45 minutes complaining that he has not received his Pizza yet. When you check you realised that you made a mistake and you entered his address incorrectly. You have the customer waiting on phone, what would you do in this situation? | Sorry Sir for the inconvience your pizza is ready but our executive has taken the wrong address and due to some address problem we are unable to deliver the pizza on time  and i am trying to call you but i cant go through your number. Sir please tell me your address once again so that we can deliver the pizza as soon as possible maximum within 20 (minutes) and if we will take more than 20 minutes then we will offer you the pizza free of cost and one more thing don't worry we will send you you a fresh pizza once again sorry for the inconvience
In English: What according to you is the difference between good and great customer service? | Good customer service means the company giving good service to the customers and customer should be satisfied and the company should give the service on time to time and the great customer service refers that the company giving the service in many things but if the the company is not giving the service on time or unable to satisfy the customers then it is not the good customer service
Please answer this question in German: In 5 sentences please explain what makes you the right candidate for customer service job. | fur ein gute person es ist sehr wichtig zu schreiben und sprechen in mein sprache. ich soll arbeit in gute firma und ich habe gehort dass live salesman ist ein bequant und gute firma. ich muss in guten sprache mit kunden sprechen. ich probieare mein beste fur mein arbeit.
In German - Please describe your Background (Personal, Educational, Professional) - 50 - 100 words | mein name ist Chander Bhan Arora ich bin am zwolften August ein thousand neun hunderd seben und neunzig geboren. mein muttersprache ist Hindi aber ich kann Hindi, English, und Deutsch sprechen. mein Hobbys sind cricket spielen und musik horen. ich habe mein deutsch sprache bis b1 von max muller bhavan gelearnt. ich werde mein studium fruher machen.
In German - Please write a paragraph of 5 sentences describing any major event (musical, sports, theatrical etc.) you attended. | letze monat gehe ich in sonu nigams concert in Delhi universitat. ich finde sonu nigams musik sehr schon. er ist gut nicht nur in musik sonder auch gut in tanzen er sang sehr hoflich musik und musik horen ist mein hobby. am liebsten hore ich musik. ich habe dort mit mein auto gegangen. es gibt viele leute und alles sind sehr froh.

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