Subject: German Test - Ankush Mahour
From: Ankush Mahour <[email-masked]>
To: [email-masked];[email-masked];[email-masked];[email-masked]
Date: Sat, 16 Sep 2017 03:38:45 -0400

| | German - Non native speaker - Test for Customer Service

Name | Ankush Mahour
Email | [email-masked]
Phone Number | (91) 9871673821

Please answer in grammatically correct English the following situation in 100 words: You are working for Pizza Hut as a phone order executive. You took the order from a customer and informed him that his order will be delivered in 30 minutes. The customer calls you back after 45 minutes complaining that he has not received his Pizza yet. When you check you realised that you made a mistake and you entered his address incorrectly. You have the customer waiting on phone, what would you do in this situation?

Thank you for waiting.We sincerely apology for the problem or inconvenience that you faced.Its our mistake that your address has been incorrectly written.You just need not to worry we take your request on priority basis and it'll be delivered to you very shortly.As you are our valuable customer and it was out mistake,we'll deliver the order to you absolutely free.
We sincerely thanks for your patience.We assure you that these types of inconvenience won't happen in future.
Taking your feedback positively for our better service in future.

Thanks You
XYZ sharma
ABC pizza.

In English: What according to you is the difference between good and great customer service? | Great customer

Please answer this question in German: In 5 sentences please explain what makes you the right candidate for customer service job.

Ich habe mehr als acht jahren Erfahrungen in Kundendientleistung.

In German - Please describe your Background (Personal, Educational, Professional) - 50 - 100 words

Ich heiße ankush mahour.ich komme aus delhi.ich wurde am 27. december geboren.Im 2004 habe ich meine studium abgeschlossen.ich habe meine deutsche sprache von MMB gelearnt.Dort habe ich funf semester gemacht.ich habe auch funf monaten kurz vom ymca gemacht.
Ich habe mehr als acht jahren erfarungen.
zur zeit arbeite ich bei wipto ltd. als senior financial executive.
seit märz 2011 abeite ich bei wipro.
von 2009 bis 2011 habe ich bei Techbook international als Editor Foreign language gearbeitet.

In German - Please write a paragraph of 5 sentences describing any major event (musical, sports, theatrical etc.) you attended.

Ich mag kricket. ich mochte ein kricket spieler werden.
Im 2011 haben wir die weltcup gewonnen.Am besten mag ich MS dhoni.Er ist sehr gute Spieler.ich habe ihn in Delhi gesehn,wenn er in delhi spielt.Ich mag yuvraj singh auch.Er hat sechs sixes im jahr 2007 gemacht.

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