Subject: German Test - tshibanda yannick
From: tshibanda yannick <[email-masked]>
To: [email-masked];[email-masked];[email-masked];[email-masked]
Date: Sat, 7 Oct 2017 03:39:03 -0400

| | German - Non native speaker - Test for Customer Service

Name | tshibanda yannick
Email | [email-masked]
Phone Number | (91) +91 7042058050
Please answer in grammatically correct English the following situation in 100 words: You are working for Pizza Hut as a phone order executive. You took the order from a customer and informed him that his order will be delivered in 30 minutes. The customer calls you back after 45 minutes complaining that he has not received his Pizza yet. When you check you realised that you made a mistake and you entered his address incorrectly. You have the customer waiting on phone, what would you do in this situation? | je lui dirais de me comfirme son  address, et ensuite de lui comfirme que  le livreur est deja en route donc dans quelque munite il sera la.

In English: What according to you is the difference between good and great customer service?

GOOD : c'est le service client qui font leur travail assez bien
GREAT: c'est le service client qui font leur travail tres bien

Please answer this question in German: In 5 sentences please explain what makes you the right candidate for customer service job.

* the way you're receiving the customers on the phone
*the way you're talking to the customers
*the way you're giving solution to they problemes
*the way you're ending with the cutomers

In German - Please describe your Background (Personal, Educational, Professional) - 50 - 100 words

i am the last of familly of five members , two girls and tree boys
the elder passed away now we left four peoples one girl and tree boys
my mother she's business women  and my father he's businessmen
i finished my graduation in kuvempu university in  two thousand fortheen in computer application
i have five years experience  two years in holiday rentals and tree years in technical support

In German - Please write a paragraph of 5 sentences describing any major event (musical, sports, theatrical etc.) you attended.

i have been only in football match  that was in nerou stadium
india played with bayern munich score was four zero india lost.

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