Subject: German Test - ABHISHEK KUMAR
From: ABHISHEK KUMAR <[email-masked]>
To: [email-masked];[email-masked];[email-masked];[email-masked]
Date: Fri, 13 Oct 2017 03:33:46 -0400

| | German - Non native speaker - Test for Customer Service

Name | ABHISHEK KUMAR
Email | [email-masked]
Phone Number | (110062) 8826534423
Please answer in grammatically correct English the following situation in 100 words: You are working for Pizza Hut as a phone order executive. You took the order from a customer and informed him that his order will be delivered in 30 minutes. The customer calls you back after 45 minutes complaining that he has not received his Pizza yet. When you check you realised that you made a mistake and you entered his address incorrectly. You have the customer waiting on phone, what would you do in this situation? | I APOLOGIZE FOR THE MISCOMMUNICATION OCCURRED AND CAUSED YOU THE INCONVENIENCE AND TO COMPENSATE THE ISSUE WE WOULD LIKE TO OFFER YOU THE VOUCHERS OF PIZZAS AND ASSURANCE FOR GREAT SERVICE FROM NOW ON.

In English: What according to you is the difference between good and great customer service?

1-I MYSELF IS FROM THE SERVICE INDUSTRY AND WE HANDLE THE END TO END RECRUITMENT PROCESS OF ASSISTING THE CANDIDATES AND CLIENTS ON THE SAME HAND SO .

THERE IS A WHOLE INSIDE THE CUSTOMER NEEDS WE HAVE THE SOLUTION WE JUST NEED TO FIX THE PERFECT PIECE TO THE BODY TO MAKE IT WHOLE THAT'S WHAT BEING GOOD CONSULTANTS DO AND THIS IS HOW SERVICE SHOULD B.

Please answer this question in German: In 5 sentences please explain what makes you the right candidate for customer service job.

１－私は人材ご紹介会社りいらこえｎで働いていますから人材仕事につい情報があります。
２－素晴らし性格があるしけいけんもあるし、しんせつなひとだから。
３－大学の専攻はMARKETINGだから様々仕事もできます
４－いつも目標を目指しております
５－明るい性格が一番ですからいつもえがいおすることです。

In German - Please describe your Background (Personal, Educational, Professional) - 50 - 100 words

１－でり大学でMARKETINGお勉強しながら日本語おならいました。
２－大学お終わりましたとたｎ人材ご紹介会社りいらこえｎにさんかしました。
３－経験は様々あるし、営業のこtも仕立て、採用担当者の仕事は今のところでしております
４－わたしははたらきながらにほんごおいまてもならいています
５－確かに前と比べてれブルはあがりました、今の会社でINTEPRETERとしてぽ七オンに働いています

In German - Please write a paragraph of 5 sentences describing any major event (musical, sports, theatrical etc.) you attended.

１－りいらこえｎと言う会社にはたらくこと。
２－日本語能力試験おごがくすること。
３－凄い点数おもらうこと。
４－ｒｅｃｒｅａｔｉｏｎｍａｎａｇｅｒになること確かにこのぽ七オンは凄くひゃくきたいいのに
５－じぶんおじっせきおみてまんぞくすること。

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