Subject: German Test - Hamada Abouzahra
From: Hamada Abouzahra <[email-masked]>
To: [email-masked];[email-masked];[email-masked];[email-masked]
Date: Fri, 13 Oct 2017 08:37:43 -0400

| | Foreign Language - Employment Test - LiveSalesman

Name | Hamada Abouzahra
Email | [email-masked]
Phone Number | (+55) 11954873997
Please answer in grammatically correct ENGLISH the following situation in 100 words: You are working for Pizza Hut as a phone order executive. You took the order from a customer and informed him that his order will be delivered in 30 minutes. The customer calls you back after 45 minutes complaining that he has not received his Pizza yet. When you check you realised that you made a mistake and you entered his address incorrectly. You have the customer waiting on phone, what would you do in this situation? | Will say that order on the road and sorry for delay because road have much car,and moto boy will arrive soon ,and i will explian that today road not good for drive
In ENGLISH: What according to you is the difference between good and great customer service? | Great customer service that do all best ,and think abou future and make very good work,and think about goid answer on short time
Please answer this question in YOUR LANGUAGE: In 5 sentences please explain what makes you the right candidate for customer service job. | Eu gosto de ser parte de equipe ,gosto de aprender e de fazer bom trabalho,gosto de conhecer outra cultura e aprender com pessoas legal

In YOUR LANGUAGE - Please describe your Background (Personal, Educational, Professional) - 50 - 100 words

Eu tenho bacharel em idioma arabe e ciencia islamica,e diploma em historia
Eu falo arabe,inglis,portugues,francais basico
Eu trabalhei ourives (vendas e conserto),professor de ingles e arabe,ajudande de cozinha,e tambem auxiliar de producao
Ja fiz curso em francais em paris,e curso em mecanica automotiva basica

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