Subject: German Test - Yudhveer Singh
From: Yudhveer Singh <[email-masked]>
To: [email-masked];[email-masked];[email-masked];[email-masked]
Date: Thu, 26 Oct 2017 07:09:04 -0400

| | German - Non native speaker - Test for Customer Service

Name | Yudhveer Singh
Email | [email-masked]
Phone Number | (+91) 7290960544
Please answer in grammatically correct English the following situation in 100 words: You are working for Pizza Hut as a phone order executive. You took the order from a customer and informed him that his order will be delivered in 30 minutes. The customer calls you back after 45 minutes complaining that he has not received his Pizza yet. When you check you realised that you made a mistake and you entered his address incorrectly. You have the customer waiting on phone, what would you do in this situation? | i am really sorry sir, i just checked up your address and by mistake i put your address incorrectly, i am really sorry for the inconveniences but you do not worry i have updated your correct address and the good thing that you do not have to pay for it. we are giving you it totally free. enjoy it.
In English: What according to you is the difference between good and great customer service? | good service provide us within time as discussed but the great service follow all things like quality and time as well. and give a a better experience.

Please answer this question in German: In 5 sentences please explain what makes you the right candidate for customer service job.

comprendre la situation du client.
laisser parler au client sans blaquer.
informer toutes les choses qui sont tres importantes.
regler le probleme du client.
faire contant au client au bout d'appelle.

In German - Please describe your Background (Personal, Educational, Professional) - 50 - 100 words

bonjor,
je suis Yudhveer Singh et je viens du Rajasthan,
j'ai fait un diplome de 2 ans en francais à pondicherry.
j'ai le DELF b1. et si on parle pour l'expriance dont j'ai travaillé avec tech mahindra pendant 1 ans.
j'ai un an expriance professionelle

In German - Please write a paragraph of 5 sentences describing any major event (musical, sports, theatrical etc.) you attended.

Le cricket
le cricket est mon jeu favori, en cet epoque ceicket est un jeu tres connu dans le monde entier.
moi, j'ai commancé à jouer le cricket quand j'avais 5 ans.
notre l'equipe indien du cricket a gagné 3 coup du monde au cricket, c'est tres formidable.
le cricket est devenu un jeu qui donne l'ennergie aux addolssent.

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