Subject: German Test - mugisha elsye
From: mugisha elsye <[email-masked]>
To: [email-masked];[email-masked];[email-masked];[email-masked]
Date: Fri, 3 Nov 2017 07:24:25 -0400

| | German - Non native speaker - Test for Customer Service

Name | mugisha elsye
Email | [email-masked]
Phone Number | (7289815507) 7289815507
Please answer in grammatically correct English the following situation in 100 words: You are working for Pizza Hut as a phone order executive. You took the order from a customer and informed him that his order will be delivered in 30 minutes. The customer calls you back after 45 minutes complaining that he has not received his Pizza yet. When you check you realised that you made a mistake and you entered his address incorrectly. You have the customer waiting on phone, what would you do in this situation? | i would first of all apologise for the incoviency,then would explain to the customer that a mistake was done .and lastly promise him or her that it should be delivered soon
In English: What according to you is the difference between good and great customer service? | the difference between good and great customer service is when service is delivered properly and on time it can be said as good. and when service is delivered properly,on time and customer is so much satisfied and happy then that can be called as great customer service

Please answer this question in German: In 5 sentences please explain what makes you the right candidate for customer service job.

1.j ai dejas travailler avant
2.je sais comment donner les service a toute sorte de client
3.je suis tres polis
4.je suis toujour prette a donner mon meilleur
5.et je peux travailler en toute sorte de condition

In German - Please describe your Background (Personal, Educational, Professional) - 50 - 100 words | Je suis de nationalite Burundaise,diplome en administration du bussnesse j ai dejas travailler pendant 8 mois dans une entreprise de service clientel a jalandhar
In German - Please write a paragraph of 5 sentences describing any major event (musical, sports, theatrical etc.) you attended. | A l ecole que j etudier a jalandhar il y avais toujour une competition culturel ou chaque pays presenter leur culture dont la competion durer pendant 2 semaine .c etai tres interessant parceque sa donnai la chance de voir et de savior un peu sur la culture de differente pays,comme l habillement ,les danse etc.sa reunissais beaucoup de pays ensemble dans la joie.pendant cette competition j ai un peu appris sur mon pays voisin d affrique  le congo apropos de leur dance et habillement.

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