Subject: German Test - sumit kumar
From: sumit kumar <[email-masked]>
To: [email-masked];[email-masked];[email-masked];[email-masked]
Date: Wed, 6 Dec 2017 02:49:58 -0500

| | German - Non native speaker - Test for Customer Service

Name | sumit kumar
Email | [email-masked]
Phone Number | (+91) 9716941079
Please answer in grammatically correct English the following situation in 100 words: You are working for Pizza Hut as a phone order executive. You took the order from a customer and informed him that his order will be delivered in 30 minutes. The customer calls you back after 45 minutes complaining that he has not received his Pizza yet. When you check you realised that you made a mistake and you entered his address incorrectly. You have the customer waiting on phone, what would you do in this situation? | If i take the order from customer for 30 minutes deadline then i have to deliver within deadline if it would be delay from my side then i apologize to him for the mistake and delay and insure him to deliver the next on time. if he will not agree with it, then i will offer him some complementary things  for his  satisfactory factor.
In English: What according to you is the difference between good and great customer service? | Good customer service is how you greet and treat the customer in nice and proper way .Where the customer happy being served. Great customer service like meeting the demand and reaching beyond the customer exceptions.

Please answer this question in German: In 5 sentences please explain what makes you the right candidate for customer service job.

first we should always listen to customer problem and give them good solution.

we should always be positive and calm with our customer.

we should first prioritize  to customer query.

should not lie with them for anything.

Always try to convenience them.

In German - Please describe your Background (Personal, Educational, Professional) - 50 - 100 words

Ich heisse sumit,

ich komme aus delhi,

Ich wohne in patel nagar in neu delhi, es liegt norden von delhi.

Wir sind vier mitglider in meiner famile.

Wenn ich über meine qualifikation und arbeit sage,dann ich habe meine abitür in B.A an der delhi universität gemacht.

Ich habe mein deutsh am max muller bhawan gemacht und ich b2 level gemacht.

Ich habe fünf jahr Erfahrung bei maltinational firmen in deutsch. meine erste firma war xchanging, dort habe zwei jahr geabeitet und aktualle firma ist wipro.

In wipro arbeite ich seirt 3 jahre wie ein senior finazille german analyst.

In German - Please write a paragraph of 5 sentences describing any major event (musical, sports, theatrical etc.) you attended.

Heute zu tage k♫nnen wir sehen, dass die leute nicht in der sport gehen,weil die meisten neue generastion beshäftig mit der internet  surefn.

Aber als ich kind war hatte ich mehr lust in der sport.

Ich mag criket  ich habe meine meisten time in der sports beshäftigen und ich habe auch  eine criket club verbindet. es war sehr gut zeit für mich.

| |

You can edit this submission and view all your submissions easily.