Subject: German Test - sandeep singh rawat
From: sandeep singh rawat <[email-masked]>
To: [email-masked];[email-masked];[email-masked];[email-masked]
Date: Wed, 13 Dec 2017 04:44:45 -0500

| | German - Non native speaker - Test for Customer Service

Name | sandeep singh rawat
Email | [email-masked]
Phone Number | (0091) 7838850956

Please answer in grammatically correct English the following situation in 100 words: You are working for Pizza Hut as a phone order executive. You took the order from a customer and informed him that his order will be delivered in 30 minutes. The customer calls you back after 45 minutes complaining that he has not received his Pizza yet. When you check you realised that you made a mistake and you entered his address incorrectly. You have the customer waiting on phone, what would you do in this situation?

Hi,
in this situation ,i will try to make understand the customer that there was some network or hearing issue so i didnt heared your address correctly  , thats why we are getting late to deliver your pizza , so kindly allow us some time, we will deleiver your pizza shortly !

In English: What according to you is the difference between good and great customer service? | good customer service is just doing your job and meeting your customer exceptations , while excelent cutomer service is loving your job and exceeding your customer expactations

Please answer this question in German: In 5 sentences please explain what makes you the right candidate for customer service job.

1. jai sui  parle francais tere bien
2.jai conne bien le chose comme nous treate notre client
3.jai sui pas prese tout le temp aussi je sui d'accord avec le temp de travaille
4.jai compren bien le demande de client
5.quan jai entren de parle avec client , jai parle bien et ecoute bien tout le chose pur ne pas avoir problem

In German - Please describe your Background (Personal, Educational, Professional) - 50 - 100 words

bonjour! cava? comment allez vous? jai appel sandeep singh rawat, je sui inde, jai habuite dan le noida mayur vihar phase-1 ,
dans le famile jai un pere et mere , moi pere travaille dans le domain medciene et moi mere reste a la maison , jai fini moi ecole dans le  ane 2011 aussi jai fini moi univercity dans le ane 2015 maintnent je sui  travaile avec un societe multinational, dans le domain agence de voyage , je sui director commercial laba , jai fait moi travaille sur le temp et bien

In German - Please write a paragraph of 5 sentences describing any major event (musical, sports, theatrical etc.) you attended.

1.jai parti dans le un soire avant le 5 jour
2.laba nous avons trovez un chanter il ca appel mounir
3.lui ile chantir le chanson tere bien
4.cest jour nous avons dance sur le chanson ' cest la'vie '
5.nous avons boir le coca et wine rouge , aussi jai commance pour mange le sussi et poulet avec pain tunisie

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