Subject: German Test - Khubaib Abdul Salam
From: Khubaib Abdul Salam <[email-masked]>
To: [email-masked];[email-masked];[email-masked];[email-masked]
Date: Wed, 13 Dec 2017 05:15:39 -0500

| | German - Non native speaker - Test for Customer Service

Name | Khubaib Abdul Salam
Email | [email-masked]
Phone Number | (0) 9560528054
Please answer in grammatically correct English the following situation in 100 words: You are working for Pizza Hut as a phone order executive. You took the order from a customer and informed him that his order will be delivered in 30 minutes. The customer calls you back after 45 minutes complaining that he has not received his Pizza yet. When you check you realised that you made a mistake and you entered his address incorrectly. You have the customer waiting on phone, what would you do in this situation? | I would first apologize to the customer for not being able to deliver the pizza on time and then resolve the problem by checking the actual address and re-order the pizza and then let the customer know that it will be delivered as soon as possible (Minimum within 30 minutes)
In English: What according to you is the difference between good and great customer service? | Good customer service work only for the sake of completing their task for their customers. Meanwhile great customer service will work according to the customers need and will try their maximum to satisfy their customer and will provide the needs required in a helpful manner.
Please answer this question in German: In 5 sentences please explain what makes you the right candidate for customer service job. | Ce parce que je peut aider les clienteles et guider leurs dans une manniere claire et effective. Je peut aussi faciliter les besoins des clienteles et satifait a l'accord de leurs besoins.J'avait une excellent competence de la communication meme dans l'oral et dans l'ecriture.Je suis un person qui peut travail dans une group.Je peut aussi travailler dans les conditions tres complique.
In German - Please describe your Background (Personal, Educational, Professional) - 50 - 100 words | Je m'appelle Khubaib Abdul Salam, Je suis 22 ans, J'habit a Delhi, J'ai complete mon Diplome (Cours de Honours de trois ans) dans la langue francais a University de Delhi, Je suis un fresheur qui cherche un travail. J'espere que je peut trouver un bon travail si vite possible.
In German - Please write a paragraph of 5 sentences describing any major event (musical, sports, theatrical etc.) you attended. | Ce que je souvien c'est le concour du foot entre les communete Kerala qui sont etude dans les different universite tenir a jawahar lal nehru universite. Je n'oublie pas cette evenement parce que on devient la champions de cette concours .presque 10 equips etait participer dans l'evenemet. Nous somme represente la club de Delhi University et ce le deuxieme fois qu'on devient la champions de cette concours. Le plus memmorable moment c'est que c'etait j'ai battu une tres belle but dans le match final du tournament.

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