Subject: German Test - MD Lutfur rahman rahman
From: MD Lutfur rahman rahman <[email-masked]>
To: [email-masked];[email-masked];[email-masked];[email-masked]
Date: Wed, 20 Dec 2017 04:39:55 -0500

| | Foreign Language - Employment Test - LiveSalesman

Name | MD Lutfur rahman rahman
Email | [email-masked]
Phone Number | (91) 9718671386
Whats your first language | French

Please answer in grammatically correct ENGLISH the following situation in 100 words: You are working for Pizza Hut as a phone order executive. You took the order from a customer and informed him that his order will be delivered in 30 minutes. The customer calls you back after 45 minutes complaining that he has not received his Pizza yet. When you check you realised that you made a mistake and you entered his address incorrectly. You have the customer waiting on phone, what would you do in this situation?

firstly i will say sorry becخusee i made mistake by entering his wrong address and ensure him not happning this mistake  again and after correcting his address i will try my level best to delever his order as much as possible so that for next time he can believe me and can place his order for other product
a customer always be happy with you when you deliver his order on time and is there is any deley for any reason inform him before

In ENGLISH: What according to you is the difference between good and great customer service?

there is defference  between good and greater customer service great customer service always try to help the customer and solve his problem which he has been facing for long time and as much as possible he resolve his problems
but good customer register his problem and could not solve it this is huge difference between good and greater customer

Please answer this question in YOUR LANGUAGE: In 5 sentences please explain what makes you the right candidate for customer service job.

انت سالت لما ذا اخترت الوظيفة لخدمات الزبون
اريد ان  اجيب هذا السوال
اولا اشتغلت كخادم للزبون  قبل هذا
الثاني اريد ان اساعد من يواجه المشكلات
والثالث انا اعلم عن نفسي انا اقوم بهذ ا الوظيفة بطريقة جيدة

In YOUR LANGUAGE - Please describe your Background (Personal, Educational, Professional) - 50 - 100 words

اسمي لطف الرحمن انتمي الي ولاية بيهار بمديرية مظفرفور
حصلت علي شهادة بكالوريوس في اللغة العربية  و كذالك ماجستير في اللغة العربية  و الدبلوم العالي في الترجمة
من اللغة العربية الي اللغة الانكليزية
في خمسة شهور الاخيرة اشتغلت كمترجم في الشركة الخاصة  بنيو دلهي
و خلال الدراسة قمت بترجمة الشهادات العديدة من اللغة الانكليزية الي اللغة العربية لذالك انا استطيع ان اقول لدي خبرة في الترجمة وانا اقوم بها بطريقة جيدة

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